CareOps Command Centre is built to help UK domiciliary care providers see and act on operational risk, while keeping people in control. In plain terms:
- Authenticated access - users sign in to reach operational data.
- Tenant-isolated operational data - each provider’s data is separated from every other provider’s.
- Provider-level module visibility - providers see only the modules enabled for them.
- Read-only operational dashboard in the current release - CareOps surfaces and prioritises; it does not write back into your care systems.
- No service-role key required by the app.
- Hosted on Vercel and Supabase, each with their own security controls.
- Human decision-making remains required - CareOps supports oversight; the decisions stay with your team.
- Designed around UK care governance and evidence discipline, and to support controlled access and evidence visibility.
- CareOps helps make evidence easier to see and assemble. It does not guarantee compliance, inspection outcomes or regulatory results.
- Customers remain responsible for the accuracy and lawful use of the data they enter.
What CareOps does not do
- Does not make clinical decisions.
- Does not promise inspection outcomes.
- Does not replace your care records or system of record.
- Does not remove the provider’s legal or regulatory responsibilities.